Returns & Exchanges

At Indigo Luna Store, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original biodegradable packaging, ensuring all labels and hygiene stickers remain intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized postal carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.